At EURONICS, quality and reliability are at the core of everything we do, giving you the confidence to count on us. Your trust drives our commitment to innovation and excellence, enabling us to deliver products and services that meet the highest standards.
Should you have any questions or require assistance, our dedicated support team is always here to help. We’re committed to making your experience with us seamless and rewarding.
Call or WhatsApp: 8010900300
Email: warranty@euronics.co.in
Warranty Coverage Terms & Conditions by Product Category
EURONICS products come with a warranty against manufacturing defects. Coverage varies by product category as detailed below.
| Product Category | Component | Warranty (Years) |
|---|---|---|
| Jet Hand Dryer | PCB | 2 |
| Heating Element | 2 | |
| Brushless DC Motor | 5 | |
| Brush Motor | 2 | |
| Hand Dryer | PCB | 1 |
| Heating Element | 1 | |
| Brushless DC Motor | 2 | |
| Brush Motor | 1 | |
| Washroom Panels | Complete | 1 |
| Urinal Flusher & Sensors | Complete | 1 |
| Sensor Tap | Body | 10 |
| Electronic Parts / Solenoid Valve | 1 | |
| Soap Dispensers | Manual/Automatic | 0.5 |
| Perfume Dispensers | Complete | 1 |
| Paper Dispensers | Manual/Automatic | 1 |
| Grab Bars / Allied Steel Products | SS 304 Grade | 5 |
| Air Curtains | Complete | 1 |
| Shoe Shining Machine | Complete | 1 |
| Sanitaryware | Ceramic Products | 10 |
| Internal Fittings | 1 | |
| Faucets | Body | 10 |
| Accessories & Parts | 1 |
Warranty Terms & Conditions
- Warranty starts from invoice date.
- Up to 3 months extension for new projects.
- 15 days extension for existing infrastructure delivery.
- Invoice or warranty certificate required.
- Replacement on pro-rata basis if discontinued.
- Installation must be done by qualified technician.
- Consumables (batteries, refills, brushes) not covered.
- Damage due to voltage, plumbing, chemicals, or misuse not covered.
- Water damage to electronic parts not covered.
Disclaimer
Warranty covers manufacturing defects only. EURONICS is not liable for damages due to misuse, improper installation, or external factors.
Warranty Service Coverage
Branch Cities:
Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Ahmedabad, Surat, Chennai, Kolkata, Indore, Chandigarh, Lucknow, Nagpur, Jaipur, Bhopal, Noida, etc.
Other Locations (PAN India):
- On-site support depends on distance.
- Remote video support available.
- Product can be shipped to nearest branch.
Value-Added Services
- Installation support available.
- AMC (Annual Maintenance Contracts) available.
Care & Cleaning Guidelines
Air Curtains
- Avoid exposure to rain, chemicals, and grease.
- Regular cleaning required.
Sensor Products
- Use soft cloth only.
- Avoid water contact.
- Check batteries regularly.
Sanitaryware
- Use mild detergent.
- Avoid abrasive cleaners.
- Install carefully to prevent damage.
Faucet / Steel Products
- Clean regularly to prevent scaling.
- Avoid harsh chemicals.
Plastic Products
- Use mild soap and water.
- Avoid abrasive or chlorine cleaners.
Policy Updates
This policy may be reviewed periodically (monthly, quarterly, or annually).
Contact for Policy Updates
For suggestions or changes, please contact the internal team.