Terms of service


Welcome to Euronics Industries Pvt. Ltd. By accessing or using our online store, you agree to the following terms and conditions, as updated periodically. Please read them carefully before making any purchases.

1. Age Requirement

By agreeing to these terms, you confirm that you are of legal age in your area of residence. If you allow any minor dependents to use this site, you accept responsibility for their use.

2. Prohibited Uses

When using our site, you agree not to:

  • Engage in any illegal activities, including but not limited to violating intellectual property or other local laws.
  • Distribute harmful content, such as viruses or malware.
  • Breach any terms, as doing so may result in termination of access to our services.

In addition to lawful usage, users agree not to:

  • Submit false or misleading information.
  • Use our site for obscene or immoral purposes.
  • Circumvent security measures or attempt unauthorized access to our systems. Euronics reserves the right to terminate access to any user violating these prohibitions.
3. Information Accuracy

While we aim for accuracy, some information on this site may be outdated or incomplete. Any decisions based solely on our website content are taken at your own risk. We reserve the right to modify content and will strive to keep it current.

4. Third-Party Tools and Links

Our site may feature third-party tools and links to external sites. These are provided for convenience and do not imply endorsement. Euronics is not liable for any issues that arise from using these external tools or websites. Always review the third-party’s own policies before engaging with them.

5. User Submissions

Any feedback, ideas, or materials you share with us (whether requested or unsolicited) may be used by Euronics without obligation or compensation to you. We reserve the right to remove any comments that violate our terms or are deemed inappropriate, defamatory, or unlawful.

6. Warranties and Limitation of Liability

Our service and products are provided on an "as-is" basis. While we strive for excellence, we cannot guarantee uninterrupted or error-free service. Euronics is not liable for any damages arising from your use or inability to use our site or services, including lost profits, data, or business opportunities.

7. Termination of Service

These terms are effective until terminated by you or us. You may stop using our site at any time. If we suspect that you have violated any terms, we may terminate your access to our services immediately, with or without notice.

8. Payment and Account Information

Please ensure that all account and payment information is current and accurate to avoid processing delays. Euronics reserves the right to limit or cancel orders that appear suspicious or intended for reselling purposes. Any changes or cancellations to orders will be communicated to the contact details provided.

9. Pricing and Modifications

We reserve the right to modify or discontinue products and services or adjust prices at any time. While we aim for price stability, please note that prices can change without notice.

10. Product Information and Colors

Euronics strives to provide accurate product descriptions and images. However, due to variations in display technology, actual colors may differ slightly from what appears on your screen. Some products may be available exclusively online and may have limited quantities.

11. Errors and Omissions

Occasionally, there may be errors on our site relating to product descriptions, pricing, promotions, and availability. Euronics reserves the right to correct these errors and, if necessary, cancel any affected orders.

12. Indemnification

You agree to indemnify and hold Euronics harmless from any claims, damages, or expenses arising from your breach of these terms or any violation of law.

13. Severability

If any part of these terms is found to be unenforceable, the remainder will continue to be valid and enforceable to the fullest extent permitted by law.

14. Entire Agreement

These Terms, together with our posted policies, constitute the full agreement between you and Euronics regarding your use of our site.

15. Contact Information

For questions, please contact us at: in@euronics.co.in.

16. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Chargeback & Fraudulent Claims Policy


By placing an order on Euronics India (Euronics.co.in / Shopping.Euronics.co.in / Official WhatsApp
Commerce), you confirm that the transaction is authorized and genuine.

Raising a false claim of fraud or a chargeback after successful delivery constitutes Chargeback

Fraud (Friendly Fraud). Euronics considers such attempts a criminal offense under:

  • IPC Section 420 – Cheating and dishonestly inducing delivery of property
    - Indian IT Act (Unauthorized digital transaction claims)In cases where a chargeback is initiated after order delivery, Euronics reserves the right to:

  • Present delivery proof, invoices, and transaction metadata to the payment network.

  • Recover losses including product cost, shipping, logistics return charges, legal fees, and penalties
    .
  • Report fraudulent behavior to financial authorities, law enforcement and card networks.

  • Suspend or block the user’s Euronics account, contact details, addresses, and device(s) associated.

  • By checking out, you agree:
    - To respond to delivery verifications

    - To notify Euronics first for any dispute

    - That misuse of refund/chargeback systems is prosecutable

    - This is to safeguard genuine customers and ensure fair business practices.